Last updated: 29 September 2026
These terms set the rules for your account, your money and every game you play on The Star online casino. Read them in full before you register. When you create an account, you accept these terms and any promotion-specific rules attached to them.
These terms form a binding agreement between you and the operator of the platform. Throughout this page, "we" and "us" mean the operator, and "you" means the account holder.
These terms work alongside three other documents:
If a promotion's rules conflict with these general terms, the promotion's rules apply to that offer only. We may update this page at any time. We'll notify you by email before major changes take effect, and your continued play means you accept the new version.
To open an account at Casino Star Australia, you must meet every condition below:
We don't accept players who have self-excluded from gambling through any program, or whose accounts we previously closed. Employees of the operator and their immediate family can't play for real money.
You create one The Star online casino account, in your own name, in Australian dollars. The platform doesn't support other currencies.
Enter accurate details: full legal name, date of birth, residential address, email and phone number. Keep them up to date. If your details don't match your documents, we can suspend withdrawals until you fix the mismatch.
We verify every account before its first withdrawal. Gold Coast players and customers from every other part of the country go through the same process, and Gold Coast Star accounts get no exemption. Provide:
We can request further documents at any stage, including after large wins or unusual activity.
Keep your password private. You're responsible for all activity on your account, including bets placed by anyone you let access it. Contact support straight away if you suspect someone else has used your login.
All transactions on The Star online casino run in AUD. We charge no fees, but your bank or payment provider may.
| Method | Deposit | Withdrawal | Payout Time |
|---|---|---|---|
| Visa / Mastercard (debit) | A$20–5,000 | A$50–3,000 | 1–3 business days |
| PayID / Osko | A$20–10,000 | A$30–7,500 | Within 24 hours |
| Bank transfer | A$50–20,000 | A$100–15,000 | 3–5 business days |
| Apple Pay / Google Pay | A$20–3,000 | Not available | — |
| Neosurf | A$10–1,000 | Not available | — |
| Skrill / Neteller | A$20–6,000 | A$30–5,000 | Within 24 hours |
| MiFinity | A$20–5,000 | A$30–4,000 | Within 24 hours |
| Deposit | A$20–5,000 |
|---|---|
| Withdrawal | A$50–3,000 |
| Payout Time | 1–3 business days |
| Deposit | A$20–10,000 |
|---|---|
| Withdrawal | A$30–7,500 |
| Payout Time | Within 24 hours |
| Deposit | A$50–20,000 |
|---|---|
| Withdrawal | A$100–15,000 |
| Payout Time | 3–5 business days |
| Deposit | A$20–3,000 |
|---|---|
| Withdrawal | Not available |
| Payout Time | — |
| Deposit | A$10–1,000 |
|---|---|
| Withdrawal | Not available |
| Payout Time | — |
| Deposit | A$20–6,000 |
|---|---|
| Withdrawal | A$30–5,000 |
| Payout Time | Within 24 hours |
| Deposit | A$20–5,000 |
|---|---|
| Withdrawal | A$30–4,000 |
| Payout Time | Within 24 hours |
We don't accept cryptocurrency.
The Star online casino reviews each withdrawal request within 24 hours, then the method's processing time applies. Where possible, we pay out to the method you deposited with. Periodic caps depend on your loyalty tier:
| Tier | Daily | Weekly | Monthly |
|---|---|---|---|
| Joey to Koala | A$4,000 | A$10,000 | A$25,000 |
| Dingo to Platypus | A$7,500 | A$20,000 | A$50,000 |
| Saltwater Croc to Outback Legend | A$15,000 | A$40,000 | A$100,000 |
| Daily | A$4,000 |
|---|---|
| Weekly | A$10,000 |
| Monthly | A$25,000 |
| Daily | A$7,500 |
|---|---|
| Weekly | A$20,000 |
| Monthly | A$50,000 |
| Daily | A$15,000 |
|---|---|
| Weekly | A$40,000 |
| Monthly | A$100,000 |
Progressive jackpot wins sit outside these caps. You must wager each deposit at least once before withdrawing it. We can refuse or reverse a transaction if we suspect fraud, money laundering or use of a third party's payment method.
Every offer on Casino Star Australia comes with wagering unless its rules say otherwise.
| Deposit | Bonus | Free Spins | Wagering |
|---|---|---|---|
| First | 120% up to A$1,500 | 50–200 | x35 |
| Second | 100% up to A$2,000 | 50–150 | x40 |
| Third | 75% up to A$1,500 | 25–100 | x40 |
| Bonus | 120% up to A$1,500 |
|---|---|
| Free Spins | 50–200 |
| Wagering | x35 |
| Bonus | 100% up to A$2,000 |
|---|---|
| Free Spins | 50–150 |
| Wagering | x40 |
| Bonus | 75% up to A$1,500 |
|---|---|
| Free Spins | 25–100 |
| Wagering | x40 |
Each stage needs a minimum The Star Casino deposit of A300 or more unlock the full free spin allocation.
The Friday Wheel of Fortune replaces the standard deposit bonus on that day and pays cash prizes of up to A$1,500 with no wagering.
You earn one point for every A40 on live games. Points move you through 12 tiers, from Joey to Outback Legend. Weekly cashback starts at 3% and rises to 12%, capped at A$3,000, with x10 wagering. We can adjust tier benefits with notice, but we won't strip points you've already earned without cause.
Each game follows the rules and payout tables published by its provider. On The Star online casino, a malfunction voids all affected plays and payouts. If a game shows a result different from the one on our server, the server record applies. We refund stakes on any round that a technical fault interrupted.
Set deposit limits, loss limits, session reminders or a cooling-off period from your account settings. You can also self-exclude for a fixed period or permanently. If gambling stops being fun, contact Gambling Help Online on 1800 858 858 for free, confidential support.
We can suspend or close any account on Gold Coast Star or elsewhere on the platform if you breach these terms, give false details or show signs of fraud. You can close your account at any time through support. When we close an account for reasons other than a breach, we return your real-money balance, minus any uncleared bonus funds.
We provide games on an "as is" basis. We aren't liable for losses caused by internet outages, device faults or events outside our control. Our total liability to you won't exceed the amount you deposited in the 30 days before the claim.
Contact The Star Casino support through live chat or the contact form with your username, the date of the issue and a short description. We'll reply within 48 hours and aim to resolve every complaint within 14 days. If you disagree with the outcome, ask for a formal review, and a senior manager who didn't handle your original complaint will reassess it and send you a final written decision.
